Digital touchpoint for business customers

Vodafone has a number of complex digital customer channels. The business and SOHO portals of Vodafone in Germany are two of the most heavily used digital touchpoints for all of Vodafone.

We serve several divisions of Vodafone, including the acquired Kabel Deutschland and Unity Media entites.

Kabel Deutschland Vertrieb und Service GmbH, based in Unterföhring near Munich, is the operational cable network operator of Kabel Deutschland Holding AG. Since the takeover in April 2014, Kabel Deutschland has belonged to the Vodafone Group.

The aim of the project was a complete migration of the existing web portal for new customers from Kabel Deutschland to Vodafone's brand design. Three months were available for the complete migration, including the ordering process and availability check.

„Ich schätze an ion2s besonders die hohe technische Kompetenz und das tiefgreifende Produkt- und Unternehmensverständnis.“

- Claudia Soszka (Senior Online Marketing Manager, Vodafone Kabel Deutschland GmbH)

Our teams, consisting of several agile Dev-Ops squads, continously develop the business customer portals according to the needs of the customer. The portals are built around modern tech stacks, including headless technology based on Contentful.

„Seit 2011 arbeite ich mit ion2s zusammen. Die gemeinsame Arbeit an vielfältigen Online-Projekten habe ich immer als sehr effizient, lösungsorientiert und angenehm – fast schon kollegial – erlebt.“

- Claudia Soszka (Senior Online Marketing Managerin, Vodafone Kabel Deutschland GmbH)

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